Privacy Policy

Last Updated: January 2026
Trevourist Travel Inc. ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

1. Information We Collect

1.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including but not limited to:

  • • Contact information (name, email address, phone number, mailing address)
  • • Travel preferences and itinerary details
  • • Payment information (processed securely through third-party providers)
  • • Passport and identification details (when necessary for travel bookings)
  • • Feedback, reviews, and customer service inquiries
  • • Account registration information

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information:

  • • IP address and device identifiers
  • • Browser type and operating system
  • • Pages visited and time spent on our website
  • • Referring website information
  • • Cookie and tracking technology data
  • • Geographic location (if permitted)

1.3 Information from Third Parties

We may receive information about you from third-party service providers, including payment processors, travel partners, hotel and airline partners, and publicly available sources. This information helps us verify your identity and provide better service.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • • Processing and fulfilling your travel bookings and reservations
  • • Providing customer service and responding to inquiries
  • • Sending transactional communications (confirmations, itineraries, receipts)
  • • Marketing and promotional communications (with your consent)
  • • Improving our website, services, and user experience
  • • Conducting research and analytics
  • • Detecting and preventing fraud and security incidents
  • • Complying with legal obligations and regulatory requirements
  • • Personalizing your experience and recommendations

3. How We Share Your Information

We do not sell or trade your personal information. However, we may share your information in the following circumstances:

3.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our website and conducting our business, including payment processors, shipping providers, email service providers, analytics providers, and travel partners (hotels, airlines, tour operators).

3.2 Legal Requirements

We may disclose your information when required by law, such as in response to a court order, legal process, or government request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

3.3 Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of our assets, your personal information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

3.4 With Your Consent

We may share your information with other third parties when you explicitly consent to such sharing.

4. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar tracking technologies to enhance your experience, analyze website traffic, and deliver personalized content. You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

We use the following types of cookies:

  • Essential cookies: Necessary for website functionality
  • Analytics cookies: Help us understand how visitors use our site
  • Marketing cookies: Used to track advertising effectiveness
  • Preference cookies: Remember your choices and settings

5. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • • SSL/TLS encryption for data transmission
  • • Secure password policies and authentication protocols
  • • Regular security audits and vulnerability assessments
  • • Access controls and employee confidentiality agreements
  • • Data breach notification procedures

Although we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security of your data.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

6.1 Right to Access

You have the right to request access to the personal information we hold about you and to obtain a copy of your data in a portable format.

6.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information.

6.3 Right to Erasure

You have the right to request deletion of your personal information, subject to certain legal exceptions.

6.4 Right to Restrict Processing

You have the right to request that we limit how we use your personal information in certain circumstances.

6.5 Right to Withdraw Consent

Where we rely on your consent to process information, you have the right to withdraw that consent at any time.

6.6 Right to Opt-Out of Marketing

You can opt out of receiving marketing communications by clicking the unsubscribe link in our emails or by contacting us directly.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Retention periods vary depending on the type of information and the purposes for which we use it:

  • • Transactional data: Retained for 7 years for accounting and legal purposes
  • • Customer communication records: Retained for 3 years
  • • Website analytics: Retained for 26 months
  • • Marketing data: Retained until you unsubscribe

8. Third-Party Links and Services

Our website may contain links to third-party websites and services that are not operated by Trevourist Travel Inc. This Privacy Policy does not apply to external websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

9. International Data Transfers

Trevourist Travel Inc. is based in Canada. Your personal information may be transferred to, stored in, and processed in Canada or other countries where we or our service providers operate. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws. We implement appropriate safeguards, such as Standard Contractual Clauses, to protect your information during international transfers.

10. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will promptly delete such information and take appropriate steps to notify the child's parent or guardian. If you believe we have collected information from a child under 18, please contact us immediately.

11. GDPR and Canadian Privacy Legislation Compliance

We comply with applicable privacy laws, including:

  • Personal Information Protection and Electronic Documents Act (PIPEDA): Governs how we collect, use, and disclose personal information in Canada
  • General Data Protection Regulation (GDPR): If you are located in the EU, we comply with GDPR requirements
  • Consumer Protection Act: Protects consumer privacy in Canada

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services following the posting of changes constitutes your acceptance of those changes.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:

Trevourist Travel Inc.
250 University Ave
Toronto, ON M5H 3E5
Canada

Email: info@trevourist.shop

Phone: +1 416 597 1144

Business Registration: VAT: 821940582 RT 0001

14. Additional Rights for Canadian Residents

If you are a Canadian resident, you have the right to:

  • • Know what personal information we hold about you
  • • Know how we use and disclose that information
  • • Access your personal information
  • • Challenge the accuracy and completeness of your information
  • • Challenge our compliance with privacy legislation

15. Acknowledgment

By using Trevourist Travel Inc.'s website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.

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